ALL PRODUCTS

Shop all

About Nova Rano

Nova Rano is an online UK clothes retailer. We aim to provide a range of men's and women's clothing that is practical, suitable for everyday wear and designed to create a simple look.

Read more

FAQ

What is Nova Rano?

Nova Rano is an online clothing store owned and operated by Christiaans Ecommerce LLC, a company registered in the United States. Customers can view the available products and product information at novarano.com.

For more information, please visit our About Us page.

Do you offer free shipping?

Yes. We offer free shipping on all orders delivered within the United States. No extra shipping fees will be added during checkout.

For more information, please visit our Shipping Policy.

How long does delivery take?

Orders are processed and prepared for dispatch within 1–3 business days.

After dispatch, the estimated transit time is 4–6 business days. Weekends and public holidays are not included in these estimates.

The total estimated delivery time, including processing, is 5–9 business days.

For more information, please visit our Shipping Policy.

What is your return policy?

Returns and exchanges are accepted within 30 days of receiving the order. Items must be unused, unwashed, and in their original condition. For regular returns, customers are responsible for return shipping costs. To request a return, email info@novarano.com.

For complete information, please visit our Refund Policy.

How can I contact customer support?

Customers can contact Nova Rano for questions about a product or assistance with an order using the following details:

Phone: +1 720-796-3270
Email: info@novarano.com

Customer Service Hours:
Monday–Friday: 08:00–18:00 (GMT-05:00) New York Time
Saturday and Sunday: 10:00–16:00 (GMT-05:00) New York Time

Average response time: Within 24 hours