Contact

For questions about our products or assistance with an order, customers can contact the Nova Rano support team by email or telephone.

When contacting us about an existing order, please include your order number or the email address used during checkout. This helps us locate the order and handle your request efficiently.

Customer support is available for product inquiries, order updates, returns, payments, and general questions.

Nova Rano is owned and operated by Christiaans Ecommerce LLC, a company registered in the United States.

Store Name: Nova Rano
Company Name: Christiaans Ecommerce LLC
Company Number: 2025-001846281
EIN Number: 38-4379832

Phone:+1 720-796-3270
Email: info@novarano.com

Business Address:
3000 Lawrence Street
Denver, CO 80205
United States

Customer Service:
Monday - Friday: 08:00 - 18:00 (GMT-05:00) New York Time
Saturday and Sunday: 10:00 - 16:00 (GMT-05:00) New York Time

Average response time: within 24 hours